Shipping Policy

Order Processing Time

We need 1 to 3 working days to process the order, and it usually takes 3-10 days after shipping for you to receive the item. Due to some objective or uncontrollable reasons, the shipment may be delayed. If there is any delay, we will notify the customer in advance.

Shipping Time

  • North America: Shipped within 2 working days after ordering, arrives in 3-5 working days

  • Europe: Shipped within 2 working days after ordering, arrives in 3-7 working days

  • South America: Shipped within 2 working days after ordering, arrives in 5-10 working days

  • China: Shipped from China warehouse, arrives in 7-10 working days

During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.

Party Dreamlands is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.

About Customs

Goods sent from European warehouses and US warehouses do not need to pay customs duties.

If the goods need to be imported from China and you are troubled by customs duties, we will help you perfectly solve the problem of customs duties and provide you with tariff-free logistics channels, but the delivery time will be longer, please contact partydreamlands.com for details.

Shipping Method

We offer free shipping to North America, Asia, most European countries.

Choose the express method according to the delivery area, product weight, product size, we usually use DHL, UPS, Fedex.

Party Dreamlands currently supports shipping to most overseas countries for orders.

Tracking Your Package

You will receive an e-mail containing your tracking number as soon as the shipping label is printed. You can track your package to check the delivery status.This tracking information may take up to 12 hours to become available.

If you have any questions, please contact Kitty@party Dreamlands.com for further assistance.

Lost Packages

We kindly suggest checking with your neighbors to see if they may have received it by mistake. Additionally, please check if the delivery person may have left it at your front door.

If you are unable to locate the package after checking these areas, please contact us so that we may investigate further.

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